Terms & Conditions

Introduction & Acceptance of Terms

Welcome to Prop-Pie. These Terms & Conditions (“Terms”) govern your access to and use of the Prop-Pie website, platform, and services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

Prop-Pie is operated by Prop-Pie Ltd, a company registered in England and Wales (Company No. 16374446), with its registered address at 3b Lockheed Court, Preston Farm Industrial Estate, Stockton-On-Tees, England, TS18 3SH.

Definitions

In these Terms, the following definitions apply:

• “Prop-Pie,” “we,” “us,” “our” refers to Prop-Pie Ltd and its directors, officers, and employees.
• “Service” refers to the Prop-Pie website, platform, dashboard, analysis tools, and all related content and features.
• “User,” “you,” “your” refers to any individual or entity that accesses or uses the Service.
• “Content” refers to all text, data, analysis, scores, images, and other materials published on or through the Service.
• “Deals” refers to property listings, analysis, and scoring data presented on the platform.
• “Subscription” refers to a paid plan providing access to premium features of the Service.

Account Registration & Eligibility

To access certain features of the Service, you must create an account. When registering, you agree to provide accurate, current, and complete information and to keep your account details up to date.

You must be at least 18 years of age to use the Service. The Service is available to users based in the United Kingdom and internationally, though our property deals and analysis are focused on the North East of England.

You are responsible for maintaining the security of your account credentials. You must not share your login details with any third party. Prop-Pie is not liable for any loss arising from unauthorised use of your account.

Subscription Plans & Billing

Prop-Pie offers the following subscription plans:

• Monthly — £39.99 per month. Includes weekly AI-scored deals, full property analysis, agent contact details, and a personal investment dashboard.
• Annual — £29.99 per month, billed yearly at £359.88. Includes the same features as the Monthly plan at a discounted rate.

All new users start with a 7-day free trial with full access to the platform. At the end of the free trial, your chosen plan will automatically begin billing unless you cancel before the trial period expires.

All payments are processed securely through Stripe. Subscriptions are billed on a recurring basis (monthly or annually, depending on your chosen plan). You authorise Prop-Pie to charge your chosen payment method on each billing date.

Use of the Service

The Service is provided for informational purposes only. Prop-Pie does not provide financial advice, investment advice, tax advice, or legal advice. The content, analysis, and property scores available on the platform are intended to assist your decision-making, but they do not constitute a personal recommendation to buy, sell, or invest in any property.

You are solely responsible for any investment decisions you make based on information provided through the Service. You should always carry out your own independent research and due diligence and, where appropriate, seek independent professional advice before making any property investment.

Intellectual Property

All content on the Service — including but not limited to text, graphics, logos, data compilations, property analysis, scoring models, AI algorithms, and software — is the property of Prop-Pie Ltd or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Your subscription grants you a limited, non-exclusive, non-transferable licence to access and use the Service for your personal, non-commercial property investment research. This licence does not grant you any right to reproduce, redistribute, sublicense, or commercially exploit any content from the Service.

User Obligations

When using the Service, you agree not to:

• Redistribute, resell, or share deal data, property analysis, or any other premium content with third parties.
• Use automated tools, bots, scrapers, or any other means to extract data from the Service.
• Attempt to reverse-engineer, decompile, or disassemble any part of the Service or its underlying technology.
• Use the Service for any unlawful purpose or in any way that could damage, disable, or impair the Service.
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

Prop-Pie reserves the right to suspend or terminate your account if you breach any of these obligations.

Limitation of Liability

Property investment carries inherent risk. The value of property investments can go down as well as up, and you may not get back the amount you invested. Prop-Pie does not guarantee the accuracy, completeness, or reliability of any analysis, scores, or information provided through the Service.

To the fullest extent permitted by law, Prop-Pie shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of or reliance on the Service, including but not limited to financial losses, lost profits, or investment losses.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under English law.

Cancellation & Refunds

You may cancel your subscription at any time from your account dashboard. Upon cancellation, your access to paid features will continue until the end of your current billing period. No partial refunds are provided for unused portions of a billing period.

If you are on a free trial, you must cancel before the 7-day trial period expires to avoid being charged. If you cancel during the trial, your access will end at the conclusion of the trial period and no payment will be taken.

Refund requests should be submitted via email to support@prop-pie.com. Refunds will be processed to the original payment method within 5–10 business days.

Data Protection

We take your privacy seriously. Your personal data is collected, processed, and stored in accordance with our Privacy Policy and applicable data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

For details on how we use cookies, please refer to our Cookie Policy. For information about how we collect and process your personal data, please see our Privacy Policy.

Changes to Terms

Prop-Pie reserves the right to update or modify these Terms at any time. Where changes are material, we will make reasonable efforts to notify you — for example, by email or through a notice on the platform. Your continued use of the Service after any changes take effect constitutes your acceptance of the revised Terms.

We recommend reviewing these Terms periodically to stay informed of any updates.

Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Details

If you have any questions about these Terms, please contact us:

Prop-Pie Ltd
Company Registration Number: 16374446
Registered Address: 3b Lockheed Court, Preston Farm Industrial Estate, Stockton-On-Tees, England, TS18 3SH
Email: support@prop-pie.com